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Returns & Exchanges

At MYFITNESS, we strive for total satisfaction with our nutritional products; however, due to the perishable nature of food items, we only accept returns for damaged or incorrect shipments within 7 days of delivery.

Return Process

  • 1.
    Contact Support

    Email our customer service team at [email protected] with your order number and clear photos of any damaged or incorrect food items.

  • 2.
    Verification Process

    Our quality assurance team will review your request within 48 hours to verify the issue and ensure it meets our safety and hygiene standards.

  • 3.
    Shipment or Disposal

    If a return is required, we will provide a prepaid shipping label; otherwise, we may instruct you to safely dispose of the product.

  • 4.
    Refund or Replacement

    Once approved, we will either ship a fresh replacement immediately or issue a full refund to your original payment method within 5-7 business days.